Security Service Technician II — Field Support & Upgrades

Convergint-4; Bethpage (NY); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Life insurance & Disability Plan

401K Matching Plan

Cell phone reimbursement

Paid parental leave

Job summary

Convergint is seeking a full-time Security Service Technician in Bethpage, NY to service and support existing customers, respond to service calls, and participate in small projects. You will join a dynamic team with a culture focused on growth, safety and exceptional service, while building expertise in access control systems and electronic security solutions.

Requirements include 3-5 years of servicing, integrating, and programming access control systems, a High School Diploma or GED, and a

Qualifications

• High School Diploma or GED or equivalent experience.
• 3-5 years servicing, integrating, and programming access control systems.
• Experience with fire alarm/electronic security systems is preferred.

Responsibilities

• Respond to routine service calls and after-hours requests in a timely manner.
• Diagnose, troubleshoot, repair, and replace defective parts in security systems.
• Install projects and perform preventative maintenance on installed systems.
• Prepare detailed service reports for accurate invoicing and cost tracking.

Skills

Fire alarm systems

Electronic security systems

Troubleshooting

Customer service

Self-starter

Education

High School Diploma or GED

Tools

AMAG

Lenel

Genetec

Software House - CCURE / S2

Job description

Convergint is seeking a full-time Security Service Technician in Bethpage, NY to service and support existing customers, respond to service calls, and participate in small projects. You will join a dynamic team with a culture focused on growth, safety and exceptional service, while building expertise in access control systems and electronic security solutions.

Requirements include 3-5 years of servicing, integrating, and programming access control systems, a High School Diploma or GED, and a