Security Service Technician: Growth‑Oriented Tech Role

Convergint Technologies, LLC; Knoxville (TN); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Paid time off 13 days

Job summary

Convergint is seeking a full-time Security Service Technician in Knoxville to join our customer-focused team. You will diagnose, repair, and maintain electronic security systems, respond to service calls, and install small projects while delivering world-class service.

Our technicians are part of a culture that values growth, safety, and accountability. You will work with colleagues to ensure timely, high-quality service and customer satisfaction across residential and commercial sites.

Qualifications

• High school diploma or GED required with electro-mechanical aptitude.
• Experience in electronic security systems preferred.
• Strong diagnostic and repair capabilities for security equipment.

Responsibilities

• Diagnose, repair, and maintain electronic security systems.
• Respond to routine and after-hours service calls with urgency and accuracy.
• Install small projects and perform system upgrades as needed.
• Prepare detailed service reports for invoicing and records.

Skills

Customer service

Technical aptitude

Problem solving

Communication skills

MS Office

Education

High School Diploma or GED

Tools

Genetec

Lenel

Pacom

DMP

Job description

Convergint is seeking a full-time Security Service Technician in Knoxville to join our customer-focused team. You will diagnose, repair, and maintain electronic security systems, respond to service calls, and install small projects while delivering world-class service.

Our technicians are part of a culture that values growth, safety, and accountability. You will work with colleagues to ensure timely, high-quality service and customer satisfaction across residential and commercial sites.