Security Service Technician - Field Service & Systems Expert

Convergint Technologies LLC; Phoenix (AZ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Holidays & PTO

Life insurance

Wellness program

401K matching

Car/Vehicle reimbursement

Parental leave

Job summary

Convergint is seeking a Security Service Technician to join our fast-growing team in Phoenix. This full-time position emphasizes world-class service, integrity, and growth within a collaborative culture.

You will diagnose, repair, and maintain security systems, while delivering detailed service reports and supporting small projects. The role requires high school or equivalent, basic programming, and mechanical/electrical aptitude, with proficiency in MS Office.

Qualifications

• Customer service orientation and ability to work under pressure.
• Technical skills in building automation, fire alarm or electronic security systems.
• Basic programming skills and troubleshooting ability.

Responsibilities

• Respond to routine service calls and perform diagnostics and repairs.
• Install projects as necessary and replace defective parts.
• Complete accurate service reports for invoicing and cost tracking.
• Support various network systems and equipment on assigned projects.

Skills

Customer focus

Automation systems

Programming basics

Mechanical aptitude

MS Office

Education

High School/GED

Job description

Convergint is seeking a Security Service Technician to join our fast-growing team in Phoenix. This full-time position emphasizes world-class service, integrity, and growth within a collaborative culture.

You will diagnose, repair, and maintain security systems, while delivering detailed service reports and supporting small projects. The role requires high school or equivalent, basic programming, and mechanical/electrical aptitude, with proficiency in MS Office.