Security Operations Manager: Lead, Schedule & Protect

Allied Universal; Gaston (SC); On-site; USD 61,000 - 84,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Free employee life insurance

Paid employee training and development

401K

Employee assistance programs

Paid holidays and flexible PTO

Great company culture and work/life-b,

Job summary

Allied Universal is hiring an Account Manager to lead daily security operations, manage scheduling with AI-powered tools, and guide a team of security officers and supervisors to deliver exemplary service. You will strengthen client relationships, coordinate incidents, ensure compliance, and oversee site standards while leveraging a collaborative culture and full-time benefits.

This role offers growth opportunities within a global leader in security services, with a focus on protecting people,

Qualifications

• High school diploma or equivalent.
• Licensing requirements may apply by state/local laws.
• Valid driver's license if driving a company vehicle.
• 2+ years in business operations, security management, or supervising teams.
• Experience leading a team and building client relationships.
• Knowledge of emergency preparedness, security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make decisions, and resolve conflicts.
• Proficiency with Microsoft Office and web-based applications.
• Strong communication while managing multiple projects and driving operational excellence.
• Financial acumen to manage staffing, overtime, and inventory costs.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to schedule security officers, meeting contract hours while minimizing unbilled overtime.
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll and employee relations.
• Enhance Client Relationships: Serve as the primary contact for clients, ensuring high-quality service.
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams.
• Direct Compliance and Security Operational Excellence: Oversee training, safety, site standards, and inventory management.

Skills

Scheduling

Leadership

Client relations

Emergency readiness

Security operations

Cost control

Education

High school diploma or equivalent

Job description

Allied Universal is hiring an Account Manager to lead daily security operations, manage scheduling with AI-powered tools, and guide a team of security officers and supervisors to deliver exemplary service. You will strengthen client relationships, coordinate incidents, ensure compliance, and oversee site standards while leveraging a collaborative culture and full-time benefits.

This role offers growth opportunities within a global leader in security services, with a focus on protecting people,