Security Operations & Client Relations Lead

Allied Universal; Riverside (CA); On-site; USD 46,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Vacation accrual

Job summary

Allied Universal is hiring an Account Manager to drive daily security operations, lead security officers and supervisors, and deliver exceptional service. You will schedule using AI tools, develop teams, and maintain strong client relationships while ensuring safety and compliance.

The role emphasizes operational excellence, incident response, and overseeing site standards across client sites in a fast-paced environment.

Qualifications

• Must have high school diploma or equivalent.
• Licensing requirements may be required by state/local laws.
• Valid driver's license if driving a company vehicle or personally.
• Minimum of two years in business operations, security management, or supervising teams.
• Experience leading teams and building client relationships.
• Knowledge of emergency preparedness and security protocols.

Responsibilities

• Manage scheduling using AI-powered technology to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams, overseeing payroll, performance, and employee relations.
• Enhance client relationships as the primary contact for high-quality service.
• Handle security incidents and emergencies with professional coordination.
• Direct compliance, training, safety and site operational standards; manage inventory.

Skills

Team leadership

Client relations

Scheduling

Decision making

Security operations

Education

High school diploma

Tools

Microsoft Office

Job description

Allied Universal is hiring an Account Manager to drive daily security operations, lead security officers and supervisors, and deliver exceptional service. You will schedule using AI tools, develop teams, and maintain strong client relationships while ensuring safety and compliance.

The role emphasizes operational excellence, incident response, and overseeing site standards across client sites in a fast-paced environment.