Security Operations Account Manager — Lead Teams & Clients

Allied Universal; Augusta (GA); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Holidays

Vacation accrual

Retirement plan

Job summary

Allied Universal is hiring an Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure safety for people and property. You will drive service excellence and manage client relationships while coordinating emergencies and incidents.

The role emphasizes scheduling efficiency, training, and cost control, with a strong focus on delivering high-quality protection and support across client sites.

Qualifications

• Must have a high school diploma and a valid driver’s license.
• Minimum two years of experience in business operations, security management, or supervising teams.
• Ability to lead, develop, and retain a dynamic team while building client relationships.
• Proficiency with Microsoft Office and web-based applications.
• Strong decision-making skills and ability to manage multiple projects.

Responsibilities

• Manage scheduling using AI-powered tech to meet contract hours with minimal overtime.
• Lead and develop security teams, overseeing payroll, performance, and relations.
• Be primary client contact to ensure high-quality service protecting people and property.
• Respond to security incidents, coordinating with clients and internal teams.
• Oversee training, safety, and site standards, plus inventory management.

Skills

Leadership

Scheduling

Client relations

Communication

Decision making

Education

High school diploma

Driver's license

Tools

Microsoft Office

Job description

Allied Universal is hiring an Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure safety for people and property. You will drive service excellence and manage client relationships while coordinating emergencies and incidents.

The role emphasizes scheduling efficiency, training, and cost control, with a strong focus on delivering high-quality protection and support across client sites.