Security Operations Manager - Dispatch & Staffing

Allied Universal; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Eight paid holidays

Vacation accrual 3.08 hours biweekly

Job summary

Allied Universal is seeking an Account Manager to lead daily security operations, guide a team of officers and supervisors, and drive client satisfaction. You will manage scheduling, payroll, and performance while ensuring contract compliance and service excellence.

This role emphasizes effective client communication, incident handling, and adherence to site standards, with opportunities for growth in a nationwide security leader.

Qualifications

• Requires high school diploma or equivalent, with relevant experience in operations or security management.
• Proven ability to lead teams, manage client relationships and coordinate security activities.
• Strong scheduling, budgeting, and cost-control skills with attention to overtime and staffing levels.

Responsibilities

• Manage scheduling using AI-powered tools to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams, including hiring, coaching, payroll oversight, performance, and relations.
• Serve as primary client contact to ensure high-quality service and protective operations.
• Respond to incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety standards, and site operations, including inventory management.

Skills

Team leadership

Client relationship management

Scheduling

Security operations

Budget management

Emergency response

Communication

Education

High school diploma

Tools

Microsoft Office

Payroll systems

Scheduling software

Job description

Allied Universal is seeking an Account Manager to lead daily security operations, guide a team of officers and supervisors, and drive client satisfaction. You will manage scheduling, payroll, and performance while ensuring contract compliance and service excellence.

This role emphasizes effective client communication, incident handling, and adherence to site standards, with opportunities for growth in a nationwide security leader.