Senior Security Operations & Dispatch Lead

Allied Universal; San Francisco (CA); In loco; USD 125.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Holidays

Vacation accrual

Descrizione del lavoro

Allied Universal is seeking an Account Manager to lead daily security operations, guiding security officers and supervisors to deliver exceptional service. You will manage client relationships, oversee payroll and performance, and ensure safety standards across sites.

This role emphasizes strategic scheduling, incident response, and proactive operational excellence, backed by a global leader in security services. We invite motivated leaders to join our dynamic, collaborative team.

Competenze

• High school diploma or equivalent is required.
• Experience leading, developing, and retaining a dynamic team while building client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects.

Mansioni

• Manage scheduling using AI-powered technology to meet client hours and minimize unbilled overtime.
• Lead and develop security teams—hire, coach, and oversee payroll, performance, and employee relations.
• Enhance client relationships as the primary point of contact, ensuring high-quality service.
• Handle security incidents and emergencies, coordinating with clients and internal teams.
• Direct compliance and security operations, overseeing training, safety, site standards, and inventory management.

Conoscenze

Leadership

Budgeting

MS Office

Scheduling

Client relations

Operations management

Formazione

High school diploma or equivalent

College degree in Business Administration or law enforcement-related field

Descrizione del lavoro

Allied Universal is seeking an Account Manager to lead daily security operations, guiding security officers and supervisors to deliver exceptional service. You will manage client relationships, oversee payroll and performance, and ensure safety standards across sites.

This role emphasizes strategic scheduling, incident response, and proactive operational excellence, backed by a global leader in security services. We invite motivated leaders to join our dynamic, collaborative team.