Security Operations Leader — Build Teams, Protect Clients

AUS; Cockeysville (MD); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Eight paid holidays

Vacation time with accrual

Job summary

Allied Universal is seeking an Account Manager to drive daily security operations, lead security officers and supervisors, and deliver exceptional service. This role focuses on safeguarding people and property while developing client relationships and ensuring contract compliance. Salary range is $75,000 - $85,000 per year.

Minimum of five years in security management or operations is preferred. This on-site position includes benefits and opportunities for advancement within a global leader in

Qualifications

• High school diploma or equivalent.
• At least 5 years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic client-focused team.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in web-based applications and Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.

Responsibilities

• Manage scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Lead and develop security teams, oversee payroll, performance, and employee relations.
• Enhance client relationships as the primary point of contact for clients, ensuring high-quality service.
• Handle security incidents and emergencies with professional coordination with clients and internal teams.
• Direct compliance and security operational excellence: oversee training, safety, and site standards, inventory management.

Skills

Leadership

Team management

Financial acumen

Multi-project management

Decision making

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Allied Universal is seeking an Account Manager to drive daily security operations, lead security officers and supervisors, and deliver exceptional service. This role focuses on safeguarding people and property while developing client relationships and ensuring contract compliance. Salary range is $75,000 - $85,000 per year.

Minimum of five years in security management or operations is preferred. This on-site position includes benefits and opportunities for advancement within a global leader in