Security Operations Leader: Manage Teams & Client Safety

Allied Universal; York (York County); On-site; USD 61,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life,AD

Eight paid holidays and vacation time

Retirement plan and disability

Job summary

Allied Universal is hiring an Account Manager to lead daily security operations, guide security officers and supervisors, and deliver top-tier service for clients. This role focuses on scheduling, staff development, and maintaining strong client relationships in a fast-paced environment.

Requirements include at least 1 year of security management experience and a high school diploma. Competitive salary range reflects the responsibilities and market norms for this position.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Leadership

Communication

Time management

Decision making

MS Office

Education

High school diploma

College degree in Business Administration or related field

Tools

CCTV

Access control

Badge administration

Job description

Allied Universal is hiring an Account Manager to lead daily security operations, guide security officers and supervisors, and deliver top-tier service for clients. This role focuses on scheduling, staff development, and maintaining strong client relationships in a fast-paced environment.

Requirements include at least 1 year of security management experience and a high school diploma. Competitive salary range reflects the responsibilities and market norms for this position.