Second-Shift Front Desk Specialist (Two Sites)

Catholic Charities, Diocese of Cleveland; Wooster (OH); In loco; USD 18.000 - 21.000; Tempo pieno

Descrizione del lavoro

Catholic Charities, Diocese of Cleveland seeks a receptionist/clerical assistant to greet clients and visitors, route calls, and provide information or direction as needed. You will manage multiple phone lines, handle messages, and support documentation with confidential records.

Proficiency in MS Office and strong communication skills are required. This role supports a busy reception area and may involve coordinating mail and other clerical duties at two sites.

Competenze

• High School diploma or equivalent is required and experience handling multiple telephone lines is preferred.
• Patience and courtesy when interacting with people are essential.
• Strong oral and written communication skills and good interpersonal abilities.

Mansioni

• Greet clients and visitors and determine their needs; relay information or direct accordingly.
• Operate multiple incoming telephone lines and route calls; take accurate messages.
• Greet and direct clients, and relay information in person, via email, or on the telephone.
• Type and proofread records and reports, maintain files and confidentiality.
• Use office equipment and software; support mail handling and basic clerical tasks.
• Perform other duties as assigned or directed.

Conoscenze

Telephone multitasking

Customer service

Interpersonal communication

MS Office

Formazione

High School diploma

Strumenti

MS Office

Descrizione del lavoro

Catholic Charities, Diocese of Cleveland seeks a receptionist/clerical assistant to greet clients and visitors, route calls, and provide information or direction as needed. You will manage multiple phone lines, handle messages, and support documentation with confidential records.

Proficiency in MS Office and strong communication skills are required. This role supports a busy reception area and may involve coordinating mail and other clerical duties at two sites.