Secretary - Receptionist - Part Time

Catholic Charities Corporation; Parma (OH); On-site; USD 16,000 - 21,000; Full time

Benefits offered by this job

Tuition Reimbursement

Career Planning and Development

And more!!

Job summary

Catholic Charities Corporation in Parma, OH is seeking a receptionist to manage front-desk responsibilities and provide courteous client service. The role requires handling multiple phone lines, greeting visitors, and supporting daily office operations with strong communication skills.

Responsibilities include data entry, mail handling, and using Microsoft 365 and Avatar EHR. Fingerprint background check is required for all applicants, with opportunities for tuition reimbursement and career

Qualifications

• High School diploma or equivalent.
• Experience handling multiple telephone lines or ability to be trained.
• Ability to show patience and courtesy with people.
• Good oral, written, and interpersonal communication skills.
• Proficient with computers and Microsoft Office software.
• Background check via fingerprinting is required.

Responsibilities

• Manage multiple incoming telephone lines and route calls.
• Greet visitors and direct them or relay information.
• Type and proofread records, reports and letters; maintain files.
• Sort and distribute mail; handle basic reception duties.
• Operate office equipment and support staff as needed.

Skills

Customer service

Oral & written comms

Patience

Interpersonal skills

Education

High School diploma

Tools

Microsoft 365

Microsoft Office

Avatar EHR

Job description

At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better. One need not be Catholic to join our workforce nor to access our services.

Pay Range:

$11.94 - $15.37 based on experience

• Tuition Reimbursement
• Career Planning and Development
• And more!!

Responsibilities:

• Under direction ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities, Diocese of Cleveland.
• Operate several incoming telephone lines.
• Place, receive and route phone calls; may provide telephone directory assistance. Take accurate telephone messages.
• Greet and direct clients and other visitors and relay information, either in person or on the telephone.
• Type and proofread records, reports, letters, or other assigned material, often of a confidential nature, in accordance with prescribed procedures. Maintain files and records as necessary.
• Sort and distribute incoming mail, weigh and stamp outgoing mail.
• Assure that reception area is neat and orderly.
• May provide information on usage of supplies or merchandise and ensure that they are available as needed.
• May accept and receive fees, or balance cash.
• May use office equipment, such as a calculator, photocopier, FAX, typewriter, computer or word processor.
• May train relief secretary or receptionist.
• Perform other duties as assigned or directed.

Requirements:

• Combination of education and experience normally represented by High School diploma, or equivalent, and has experience handling multiple telephone lines, or the ability to be trained.
• Ability to show patience and courtesy when working with people is a necessity.
• Must have good oral, written, and interpersonal communication skills.
• Good working knowledge of computers and Microsoft Office software.
• Final applicant is required to be fingerprinted to complete background check.

Additional Duties Include:

• Able to learn and use EHR (Avatar)
• Prepare, facilitate, and send out urine screens
• Use Microsoft 365
• Understand HIPAA
• write and send letters
• Verify insurance
• Receptionist skills, like phone calls and open door

Qualifications:

• Strong organizational, communication, and customer service skills.
• Proficiency in Microsoft 365.
• Ability to maintain confidentiality and learn new systems quickly.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.