Secretary - Receptionist - Part Time

Catholic Charities, Diocese of Cleveland; Parma (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Insurance starting your first 1

Tuition Reimbursement

401k with employer match

Paid Time Off

Career Planning and Development

Job summary

Catholic Charities, Diocese of Cleveland is seeking a friendly receptionist to support daily operations. You will operate several incoming lines, greet clients and visitors, relay information, and route calls, while keeping the reception area neat and orderly.

The position requires a high school diploma, basic computer skills and proficiency with Microsoft Office. Strong oral and written communication, patience, and courteous service are essential; final applicants must complete a background

Qualifications

• High School diploma or equivalent and ability to handle multiple telephone lines.
• Strong oral, written, and interpersonal communication skills.
• Proficiency with computers and Microsoft Office software.

Responsibilities

• Operate several incoming telephone lines and route calls.
• Greet clients and visitors and relay information, in person or by phone.
• Type and proofread records, reports, letters, or other material, maintaining confidentiality.
• Sort and distribute mail and manage supplies; keep reception area neat.
• May train relief secretary or receptionist and perform other duties as assigned.

Skills

Phone line handling

Customer service

Multitasking

Communication skills

Organizational skills

Education

High School diploma

Tools

Microsoft Office

Microsoft 365

Avatar EHR

Job description

At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better. One need not be Catholic to join our workforce nor to access our services.

Pay Range:

$11.94 - $15.37 based on experience

Benefits

• Health Insurance starting your first day
• Tuition Reimbursement
• 401k plan including employer match
• Competitive Time Off Benefits
• Career Planning and Development
• And more!!

Responsibilities

• Under direction ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities, Diocese of Cleveland.
• Operate several incoming telephone lines.
• Place, receive and route phone calls; may provide telephone directory assistance. Take accurate telephone messages.
• Greet and direct clients and other visitors and relay information, either in person or on the telephone.
• Type and proofread records, reports, letters, or other assigned material, often of a confidential nature, in accordance with prescribed procedures. Maintain files and records as necessary.
• Sort and distribute incoming mail, weigh and stamp outgoing mail.
• Assure that reception area is neat and orderly.
• May provide information on usage of supplies or merchandise and ensure that they are available as needed.
• May accept and receive fees, or balance cash.
• May use office equipment, such as a calculator, photocopier, FAX, typewriter, computer or word processor.
• May train relief secretary or receptionist.
• Perform other duties as assigned or directed.

Requirements

• Combination of education and experience normally represented by High School diploma, or equivalent, and has experience handling multiple telephone lines, or the ability to be trained.
• Ability to show patience and courtesy when working with people is a necessity.
• Must have good oral, written, and interpersonal communication skills.
• Good working knowledge of computers and Microsoft Office software.
• Final applicant is required to be fingerprinted to complete background check.

Additional Duties Include

• Able to learn and use EHR (Avatar)
• scan documents
• Prepare, facilitate, and send out urine screens
• Use Microsoft 365
• Understand HIPAA
• write and send letters
• Verify insurance
• Receptionist skills, like phone calls and open door

Qualifications

• Strong organizational, communication, and customer service skills.
• Proficiency in Microsoft 365.
• Ability to maintain confidentiality and learn new systems quickly.