Bilingual Front Desk Specialist (English/Spanish)

Catholic Charities Serving Central Washington; Wenatchee (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement 403(b) Plan

Paid holidays

Sick leave

Job summary

Catholic Charities Serving Central Washington is seeking a Front Desk Support Receptionist to deliver efficient, caring service to callers and clients while ensuring accurate information for staff and timely completion of tasks.

The role involves greeting visitors, handling phones, scheduling, check-in for insurance, payments processing, and maintaining a welcoming reception area with confidentiality and professionalism.

Qualifications

• Bilingual (English/Spanish) required.
• Proficient in Microsoft Word and general office equipment.
• Strong communication and organization skills.

Responsibilities

• Answer phones, direct messages, and maintain confidentiality.
• Greet clients/visitors and schedule appointments.
• Manage daily staff schedule and mail handling.
• Check in clients and verify insurance coverage for appointments.
• Collect payments, issue receipts, and log transactions.
• Provide friendly, professional service and maintain a calm reception area.

Skills

Bilingual (English/Spanish)

Customer service

Detail-oriented

Multi-tasking

HIPAA confidentiality

Education

High School Diploma or GED

Tools

Microsoft Word

Job description

Catholic Charities Serving Central Washington is seeking a Front Desk Support Receptionist to deliver efficient, caring service to callers and clients while ensuring accurate information for staff and timely completion of tasks.

The role involves greeting visitors, handling phones, scheduling, check-in for insurance, payments processing, and maintaining a welcoming reception area with confidentiality and professionalism.