Receptionist/Secy- Wayne County- Part Time

Catholic Charities, Diocese of Cleveland; Wooster (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Catholic Charities, Diocese of Cleveland seeks a receptionist/clerical assistant to greet clients and visitors, route calls, and provide information or direction as needed. You will manage multiple phone lines, handle messages, and support documentation with confidential records.

Proficiency in MS Office and strong communication skills are required. This role supports a busy reception area and may involve coordinating mail and other clerical duties at two sites.

Qualifications

• High School diploma or equivalent is required and experience handling multiple telephone lines is preferred.
• Patience and courtesy when interacting with people are essential.
• Strong oral and written communication skills and good interpersonal abilities.

Responsibilities

• Greet clients and visitors and determine their needs; relay information or direct accordingly.
• Operate multiple incoming telephone lines and route calls; take accurate messages.
• Greet and direct clients, and relay information in person, via email, or on the telephone.
• Type and proofread records and reports, maintain files and confidentiality.
• Use office equipment and software; support mail handling and basic clerical tasks.
• Perform other duties as assigned or directed.

Skills

Telephone multitasking

Customer service

Interpersonal communication

MS Office

Education

High School diploma

Tools

MS Office

Job description

Basic Function

Greet clients and visitors; determine their needs and relay information or direct them accordingly.

Responsibilities

• Under direction ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities, Diocese of Cleveland.
• Operate several incoming telephone lines.
• Place, receive and route phone calls; may provide telephone directory assistance. Take accurate telephone messages.
• Greet and direct clients and other visitors and relay information, either in person, through email or on the telephone.
• Type and proofread records, reports, letters, or other assigned material, often of a confidential nature, in accordance with prescribed procedures. Maintain files and records as necessary.
• Sort and distribute incoming mail, weigh and stamp outgoing mail.
• Assure that reception area is neat and orderly.
• May provide information on usage of supplies or merchandise and ensure that they are available as needed.
• May accept and receive fees or balance cash.
• Will use office equipment, such as a calculator, photocopier, FAX, typewriter, computer or word processor.
• Perform other duties as assigned or directed.

Requirements

• Combination of education and experience normally represented by High School diploma, or equivalent, and has experience handling multiple telephone lines, or the ability to be trained.
• Ability to show patience and courtesy when working with people is a necessity.
• Must have good oral, written, and interpersonal communication skills.
• Good working knowledge of computers and Microsoft Office software.
• Final applicant is required to be fingerprinted to complete background check

Salary Range

$13-$15 based on experience

Second shift from 2 PM - 7pm - T-TH, with the flexibility to rotate between two sites.