Seasonal Client Service Receptionist (Tax Office)

H&R Block, Inc.; Richmond Heights (OH); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio to greet clients and support daily office operations. This in-person role emphasizes a welcoming first impression and coordinating scheduling with tax professionals.

You'll assist with check-in, document handling, and office upkeep while collaborating with the team to ensure a smooth client experience during tax season. Evening and weekend availability is required.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Great organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and be the office face.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including documenting scanning.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle confidential client information with discretion and care.

Conocimientos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Customer service mindset

Team collaboration

Educación

High school diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio to greet clients and support daily office operations. This in-person role emphasizes a welcoming first impression and coordinating scheduling with tax professionals.

You'll assist with check-in, document handling, and office upkeep while collaborating with the team to ensure a smooth client experience during tax season. Evening and weekend availability is required.