Seasonal Tax Office Front Desk & Client Services

H&R Block, Inc.; Bluefield (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Bluefield, WV seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and connect clients with the right tax professional for their needs.

This in-person role supports daily office operations, handles confidential information, and offers training that can lead to tax preparation or leadership opportunities during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good organizational skills.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Organizational skills

Microsoft Office

Evenings & Weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. in Bluefield, WV seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and connect clients with the right tax professional for their needs.

This in-person role supports daily office operations, handles confidential information, and offers training that can lead to tax preparation or leadership opportunities during tax season.