Seasonal In-Person Client Service & Receptionist

H&R Block, Inc.; Whitehall (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients and run the reception area in a busy office in West Virginia. The role involves coordinating schedules, assisting clients with check-in, and supporting tax professionals to ensure a smooth day.

The position is in-person, with training and opportunities to advance into tax preparation or office leadership as you gain experience during tax season. Availability evenings and weekends is required.

Qualifications

• Experience in a fast-paced client-centric environment.
• Strong interpersonal and communication skills with ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Office software

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients and run the reception area in a busy office in West Virginia. The role involves coordinating schedules, assisting clients with check-in, and supporting tax professionals to ensure a smooth day.

The position is in-person, with training and opportunities to advance into tax preparation or office leadership as you gain experience during tax season. Availability evenings and weekends is required.