Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Buckhannon (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Buckhannon, WV. This in-person role supports scheduling, check-in, and document handling with a team of tax professionals.

The ideal candidate brings client-focused experience, strong communication, and multitasking abilities to contribute to a professional client experience during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Buckhannon, WV. This in-person role supports scheduling, check-in, and document handling with a team of tax professionals.

The ideal candidate brings client-focused experience, strong communication, and multitasking abilities to contribute to a professional client experience during tax season.