Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Moundsville (WV); On-site; USD 18,000 - 25,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Moundsville, WV. You will welcome clients, manage scheduling, and support daily office operations in a fast-paced tax-office setting.

This in-person role offers hands-on exposure to tax professionals and future growth into roles like tax preparation or office leadership. Ideal candidates provide a warm, professional presence, strong communication, multitasking ability, and reliable organizational skills.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools such as Microsoft Office and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Customer service

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Moundsville, WV. You will welcome clients, manage scheduling, and support daily office operations in a fast-paced tax-office setting.

This in-person role offers hands-on exposure to tax professionals and future growth into roles like tax preparation or office leadership. Ideal candidates provide a warm, professional presence, strong communication, multitasking ability, and reliable organizational skills.