Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Elkins (WV); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in West Virginia. You’ll manage scheduling, check-in, and help match clients with the right tax professional, contributing to a welcoming client experience.

This role is in-person, with training and support to grow into tax preparation or office leadership. You’ll work evenings and weekends during tax season, collaborate with tax professionals, and

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficient with basic computer apps and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized, professional office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal skills

Communication

Multitasking

Office organization

Computer proficiency

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in West Virginia. You’ll manage scheduling, check-in, and help match clients with the right tax professional, contributing to a welcoming client experience.

This role is in-person, with training and support to grow into tax preparation or office leadership. You’ll work evenings and weekends during tax season, collaborate with tax professionals, and