Seasonal Retail Concierge — Downtown Boston

Macy's; Boston (MA); Sur place; USD 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Incentives

Merit review

401k match

Paid time off

Holidays

Résumé du poste

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, support BOPS, returns, and order pickups, and maintain a welcoming store space. You will engage customers with genuine hospitality, manage transactions, and help drive loyalty program adoption in a fast-paced retail setting.

Role requires flexibility across shifts, strong communication, and teamwork. This position goes beyond cashier duties, focusing on guest satisfaction and store operations while

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Ability to communicate with customers, coworkers, and supervisors.
• Read and follow employment policies in English.
• Make prompt decisions to resolve customer needs.
• Be comfortable collaborating with teammates.
• Meet daily sales goals.
• Open credit accounts and share loyalty benefits.
• Enjoy meeting people and sharing information.
• Adapt to changing priorities and work well in a team.
• Handle electronic devices and cash registers.

Responsabilités

• Greet customers and support BOPS, returns, order pickups, and related tasks.
• Assist customers in total store fulfillment and operate POS systems.
• Maintain clean, organized pickup, return, and display areas.
• Promote Loyalty program benefits and assist with purchases.
• Collaborate with teammates to meet sales goals.

Connaissances

Communication

Teamwork

Sales goals

Credit applications

People skills

Adaptability

Tech-savvy

Description du poste

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, support BOPS, returns, and order pickups, and maintain a welcoming store space. You will engage customers with genuine hospitality, manage transactions, and help drive loyalty program adoption in a fast-paced retail setting.

Role requires flexibility across shifts, strong communication, and teamwork. This position goes beyond cashier duties, focusing on guest satisfaction and store operations while