Seasonal Customer Experience Associate

Macy's; McAllen (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Job summary

Macy's is hiring an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, order pickups, and other tasks while upholding Macy's service standards.

The role emphasizes multitasking, problem-solving, and a customer-first mindset, with shifts including nights, weekends, and holidays. You’ll help keep the store environment welcoming and ensure processes run smoothly for every customer interaction.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Strong multitasking and problem-solving abilities.
• Customer-first mindset and team collaboration.

Responsibilities

• Assist customers with total store fulfillment, including Buy Online Pickup In Store (BOPS) and returns.
• Proficient in point-of-sale systems and handling transactions.
• Keep the shopping area clean, organized, and inviting for customers.

Job description

Macy's is hiring an At Your Service Center Colleague to deliver a seamless shopping experience, supporting BOPS, returns, order pickups, and other tasks while upholding Macy's service standards.

The role emphasizes multitasking, problem-solving, and a customer-first mindset, with shifts including nights, weekends, and holidays. You’ll help keep the store environment welcoming and ensure processes run smoothly for every customer interaction.