Seasonal Retail Associate - Customer Service & Framing

Michaels; Richmond (VA); On-site; USD 18,000 - 21,000; Part time

Job summary

Michaels in Richmond Short Pump, VA is seeking a store team member to assist customers, process purchases, and keep the aisles stocked and organized. You will help shoppers find products, participate in BOPIS/SFS processes, and support the voice of the customer program.

This role requires retail or customer service experience, the ability to stand long hours, lift boxes, and work flexible hours including evenings and weekends. The position offers competitive hourly pay and benefits.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Must be at least sixteen (16) years old.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs)
• Maintain store recovery and in-stock status; handle returns/go backs
• Support shrink and safety programs
• Follow SOPs and company policies; act as a role model for team members

Skills

Retail experience

Customer service experience

Cash handling

Job description

Michaels in Richmond Short Pump, VA is seeking a store team member to assist customers, process purchases, and keep the aisles stocked and organized. You will help shoppers find products, participate in BOPIS/SFS processes, and support the voice of the customer program.

This role requires retail or customer service experience, the ability to stand long hours, lift boxes, and work flexible hours including evenings and weekends. The position offers competitive hourly pay and benefits.