Custom Framing Designer & Customer Experience

Michaels; Virginia, Northern (MN, KY); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Tuition assistance

Employee discounts

Job summary

Michaels is hiring for a Store Associate position in the Richmond area. You will help customers find framing solutions, manage orders, and maintain a well-stocked, welcoming store environment.

Join a team that values customer service, accuracy in framing, and adherence to SOPs. The role includes evening and weekend shifts and exposure to a frame shop setting with glass cutter and heat press equipment.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance with laws and requirements.
• Build relationships with customers while creating Custom Framing solutions; deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Support shrink and safety programs; participate in truck unloading and stocking to ensure standards are met within budget.
• Operate cash register and handle cash to standards.
• Acknowledge customers, help locate product and provide solutions, assist with Omni channel processes.

Skills

basic computer skills

basic measuring skills

framing equipment

glass cutter

retail experience

experience selling products

Tools

framing equipment

glass cutter

Job description

Michaels is hiring for a Store Associate position in the Richmond area. You will help customers find framing solutions, manage orders, and maintain a well-stocked, welcoming store environment.

Join a team that values customer service, accuracy in framing, and adherence to SOPs. The role includes evening and weekend shifts and exposure to a frame shop setting with glass cutter and heat press equipment.