Seasonal Receptionist & Client Service Specialist

H&R Block; Croswell (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Croswell, Michigan, is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This role focuses on delivering friendly, personalized service and building client relationships for future visits.

The position requires strong organizational skills, the ability to multitask in a fast-paced environment, and comfort working in person, over the phone, or virtually.

Qualifications

• High school diploma or equivalent required.
• Flexible schedule and/or in multiple locations preferred.
• Sales/marketing experience is a plus.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Croswell, Michigan, is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This role focuses on delivering friendly, personalized service and building client relationships for future visits.

The position requires strong organizational skills, the ability to multitask in a fast-paced environment, and comfort working in person, over the phone, or virtually.