Seasonal Client Services Pro - Flexible Hours

H&R Block, Inc.; Clarkston (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Clarkston, MI is seeking a seasonal Client Service Professional/Receptionist to welcome clients and contribute to a positive, informed experience during tax season.

You will greet clients, answer phones, and help connect them with the right tax professional. You’ll schedule appointments and ensure client needs are met in person, over the phone, or virtually while keeping the office organized and inviting.

Qualifications

• Experience in a fast-paced environment is helpful.
• Experience in a customer service environment is preferred.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Office software

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Clarkston, MI is seeking a seasonal Client Service Professional/Receptionist to welcome clients and contribute to a positive, informed experience during tax season.

You will greet clients, answer phones, and help connect them with the right tax professional. You’ll schedule appointments and ensure client needs are met in person, over the phone, or virtually while keeping the office organized and inviting.