Seasonal Client Service Specialist

H&R Block; Three Rivers (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block in Michigan is hiring a seasonal Client Service Professional/Receptionist to wow clients now and in the future by delivering friendly, personalized service, greeting visitors, answering phones, and connecting clients with the right tax professional.

You will schedule appointments, help ensure client needs are met in person, on the phone, or virtually, maintain an organized office, and support the team with various duties as assigned.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management skills and attention to detail.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with appropriate tax professional.
• Schedule clients as requested and coordinate appointments.
• Maintain office cleanliness and resources.
• Support team with additional duties as assigned.

Skills

Customer service

Phone handling

Scheduling

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Michigan is hiring a seasonal Client Service Professional/Receptionist to wow clients now and in the future by delivering friendly, personalized service, greeting visitors, answering phones, and connecting clients with the right tax professional.

You will schedule appointments, help ensure client needs are met in person, on the phone, or virtually, maintain an organized office, and support the team with various duties as assigned.