Seasonal Reception & Client Service Specialist

H&R Block, Inc.; Petal (MS); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professional. You will schedule appointments, support in-person, phone, and virtual service, and help keep the office organized and welcoming.

This role emphasizes strong customer service, multitasking, and reliable time management in a fast-paced franchise setting. Prior experience is preferred.

Qualifikationen

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Time management

Communication

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professional. You will schedule appointments, support in-person, phone, and virtual service, and help keep the office organized and welcoming.

This role emphasizes strong customer service, multitasking, and reliable time management in a fast-paced franchise setting. Prior experience is preferred.