Seasonal Client Services & Reception Specialist

H&R Block, Inc.; Mayfield (KY); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phone calls, and connect clients with the right tax professional.

The role emphasizes providing friendly, personalized service and helping clients schedule appointments across in-person, phone, or virtual channels. The ideal candidate has experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service (in person, by phone, or virtually).
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Connaissances

Customer service experience

Multi-tasking

Time management

Organizational skills

Phone etiquette

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phone calls, and connect clients with the right tax professional.

The role emphasizes providing friendly, personalized service and helping clients schedule appointments across in-person, phone, or virtual channels. The ideal candidate has experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office.