Seasonal Client Service & Receptionist

H&R Block, Inc.; Rehoboth Beach (DE); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help create a welcoming, efficient office experience during busy periods.

This role emphasizes multitasking, strong organization, and a friendly, service-oriented approach across in-person, phone, and virtual interactions. Prior customer service experience and basic computer skills are preferred; flexibility to work across

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.
• Strong time-management and communication skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment experience

Customer service experience

Multi-tasking

Strong organizational skills

Time-management skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help create a welcoming, efficient office experience during busy periods.

This role emphasizes multitasking, strong organization, and a friendly, service-oriented approach across in-person, phone, and virtual interactions. Prior customer service experience and basic computer skills are preferred; flexibility to work across