Seasonal Client Service Specialist & Receptionist

H&R Block, Inc.; Luling (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professionals. You’ll schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and help keep the office organized and welcoming.

This role supports a busy tax season with a friendly, service-first mindset. The position emphasizes customer service, multitasking, and strong organizational skills while

Qualifications

• Experience in a fast-paced environment and customer service.
• Ability to multitask and manage time effectively.
• Proficient with Microsoft Office and standard office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.

Skills

Customer service experience

Fast-paced environment

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect customers with the right tax professionals. You’ll schedule appointments, ensure client needs are met across in-person, phone, and virtual channels, and help keep the office organized and welcoming.

This role supports a busy tax season with a friendly, service-first mindset. The position emphasizes customer service, multitasking, and strong organizational skills while