Seasonal In-Store Tech Support Agent

Best Buy; Joplin (MO); Hybrid; USD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement资源

Support for your physical and mental —

Job summary

Best Buy in Joplin, MO is seeking a Part-time Seasonal Geek Squad Agent to assist customers with technology support and guidance. You’ll help assess needs, perform basic services, and collaborate with other agents on more complex repairs.

Family and friends may bring tech questions to you, making this a great fit for tech-oriented problem solvers. You’ll deliver friendly service, set expectations, and stay current with skills through ongoing training and store collaboration, with a flexible

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• Passion for technology and desire to solve problems.
• Ability to adapt and learn new skills in a fast-paced industry.

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process.
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps.
• Help customers set up new devices and provide advice on whether to repair or replace old devices.
• Monitor service queues and provide accurate status updates to customers.
• Maintain knowledge and skillsets through certified training courses.
• Clearly communicate and partner with fellow agents.

Skills

Customer service

Retail experience

Tech passion

Adaptable learner

Job description

Best Buy in Joplin, MO is seeking a Part-time Seasonal Geek Squad Agent to assist customers with technology support and guidance. You’ll help assess needs, perform basic services, and collaborate with other agents on more complex repairs.

Family and friends may bring tech questions to you, making this a great fit for tech-oriented problem solvers. You’ll deliver friendly service, set expectations, and stay current with skills through ongoing training and store collaboration, with a flexible