In-Store Tech Support Associate (Seasonal)

Best Buy; Manchester (CT); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Manchester, CT is seeking a part-time Seasonal Geek Squad Agent to assist customers with technology needs, set up devices, and advise on repairs or replacements. You’ll join a team that handles inquiries, provides accurate estimates, and communicates clearly to ensure smooth service.

The role offers training, flexible scheduling including holidays, nights and weekends, and opportunities to grow skills in a dynamic retail environment.

Qualifications

• 3 months of experience working in retail or customer service
• Passion for technology and desire to solve problems
• Ability to adapt and learn new skills in a fast-paced industry

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Monitor service queues and provide accurate status updates to customers
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents

Job description

Best Buy in Manchester, CT is seeking a part-time Seasonal Geek Squad Agent to assist customers with technology needs, set up devices, and advise on repairs or replacements. You’ll join a team that handles inquiries, provides accurate estimates, and communicates clearly to ensure smooth service.

The role offers training, flexible scheduling including holidays, nights and weekends, and opportunities to grow skills in a dynamic retail environment.