In-Store Tech Support Specialist (Part-Time)

Best Buy; Branson (MO); In loco; USD 21.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Competitive pay

Employee discount

Retirement resources

Well-being support

Descrizione del lavoro

Best Buy in Branson, MO is seeking a part-time Seasonal Geek Squad Agent to assist customers with technology support and device setup. You will assess customer needs, provide basic services, and collaborate with other agents on complex repairs.

The role emphasizes friendly service, problem solving, and ongoing training to stay current with products and services. A flexible schedule including holidays and weekends is required.

Competenze

• 3 months of experience working in retail or customer service
• Ability to work a flexible schedule, including holidays, nights and weekends

Mansioni

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Monitor service queues and provide accurate status updates to customers
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents

Conoscenze

Retail experience

Customer service

Flexible schedule

Descrizione del lavoro

Best Buy in Branson, MO is seeking a part-time Seasonal Geek Squad Agent to assist customers with technology support and device setup. You will assess customer needs, provide basic services, and collaborate with other agents on complex repairs.

The role emphasizes friendly service, problem solving, and ongoing training to stay current with products and services. A flexible schedule including holidays and weekends is required.