In-Store Tech Support Specialist - Part-Time Seasonal

Best Buy

Northglenn (CO)

On-site

USD 23,000 - 29,000

Part time

34 hours ago
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Benefits offered by this job

Competitive pay
Employee discount
Retirement resources
Well-being support

Job summary

Best Buy in Northglenn, CO is seeking a part-time Seasonal Geek Squad Agent to assist customers with technology needs, perform basic services, and collaborate with teammates on more complex repairs. You will guide customers through setup, assess repair vs replacement, and provide timely updates throughout service queues.

The role emphasizes strong communication, a passion for technology, and the ability to work flexible hours, including holidays and weekends.

Qualifications

  • 3 months of experience in retail or customer service
  • Flexible schedule including holidays, nights and weekends

Responsibilities

  • Provide positive, timely service during check-in and checkout
  • Understand technology issues by asking questions and providing accurate time estimates
  • Help customers set up new devices and advise on repair vs replacement
  • Monitor service queues and provide accurate status updates
  • Maintain knowledge through certified training
  • Communicate clearly with fellow agents

Skills

customer service
communication

Job description

Best Buy in Northglenn, CO is seeking a part-time Seasonal Geek Squad Agent to assist customers with technology needs, perform basic services, and collaborate with teammates on more complex repairs. You will guide customers through setup, assess repair vs replacement, and provide timely updates throughout service queues.

The role emphasizes strong communication, a passion for technology, and the ability to work flexible hours, including holidays and weekends.

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