Seasonal In-Person Client Service & Receptionist

H&R Block, Inc.; Shreveport (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling. This in-person role supports daily office operations and pairs clients with the right tax professionals.

The position emphasizes strong communication, multitasking, and confidentiality, with evenings and weekends during tax season required. Training is provided to grow into tax prep or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Scheduling software

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling. This in-person role supports daily office operations and pairs clients with the right tax professionals.

The position emphasizes strong communication, multitasking, and confidentiality, with evenings and weekends during tax season required. Training is provided to grow into tax prep or office leadership.