Seasonal In-Person Client Services & Receptionist

H&R Block, Inc.; Nashua (NH); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage appointments, and support daily office operations in person.

You will be the face of the office, coordinating with tax professionals and handling sensitive information with discretion. The role offers hands-on training and potential growth into tax preparation or office leadership, with evening and weekend shifts during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Office computer skills

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage appointments, and support daily office operations in person.

You will be the face of the office, coordinating with tax professionals and handling sensitive information with discretion. The role offers hands-on training and potential growth into tax preparation or office leadership, with evening and weekend shifts during tax season.