In-Person Seasonal Client Services Receptionist

H&R Block, Inc.; Saint Augustine (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals and ensure a smooth client flow during tax season.

The role emphasizes confidentiality, strong interpersonal skills, and the ability to multitask in a fast-paced environment. Evening and weekend availability is required to support peak times and office needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax pros.
• Manage client check-in and intake, including document organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Fast-paced environment

Multitasking

Organizational skills

Computer skills

Evenings & weekends

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals and ensure a smooth client flow during tax season.

The role emphasizes confidentiality, strong interpersonal skills, and the ability to multitask in a fast-paced environment. Evening and weekend availability is required to support peak times and office needs.