Seasonal Client Service & Receptionist (In-Person)

H&R Block, Inc.; Hudson (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations in-person during tax season.

Ideal candidates have strong communication skills, multitask effectively, and maintain confidentiality while assisting tax professionals and clients. Evening and weekend availability is preferred to support peak periods.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client interaction.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including document handling.
• Maintain office organization and support daily operations.
• Collaborate with staff to ensure smooth operations and confidentiality.

Skills

Customer service

Multitasking

Communication

Teamwork

Attention to detail

Office etiquette

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations in-person during tax season.

Ideal candidates have strong communication skills, multitask effectively, and maintain confidentiality while assisting tax professionals and clients. Evening and weekend availability is preferred to support peak periods.