Seasonal In-Person Client Concierge & Front Desk

H&R Block, Inc.; Troutdale (OR); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Troutdale, OR seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle scheduling, and support daily operations in person during tax season.

You’ll connect clients with the right tax professional, manage intake, and help keep the office organized, ensuring a professional experience. Prior customer service and familiarity with scheduling tools are ideal for success.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Scheduling tools

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Troutdale, OR seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle scheduling, and support daily operations in person during tax season.

You’ll connect clients with the right tax professional, manage intake, and help keep the office organized, ensuring a professional experience. Prior customer service and familiarity with scheduling tools are ideal for success.