Seasonal Client Services Concierge

H&R Block, Inc.; Roseburg (OR); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Oregon to welcome clients, manage scheduling, and support daily office operations in-person. You will coordinate with tax professionals and handle client intake with confidentiality, contributing to a smooth and professional client experience.

The role offers hands-on experience in a tax office setting with opportunities to advance into tax preparation or office leadership during peak season.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team members.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients and be the face of the office.
• Answer phone, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Communication

Multitasking

Organizational skills

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Oregon to welcome clients, manage scheduling, and support daily office operations in-person. You will coordinate with tax professionals and handle client intake with confidentiality, contributing to a smooth and professional client experience.

The role offers hands-on experience in a tax office setting with opportunities to advance into tax preparation or office leadership during peak season.