Seasonal Client Concierge & Receptionist

H&R Block, Inc.; The Dalles (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block, Inc. in The Dalles, Oregon seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer phones, schedule appointments, and support daily office operations.

You'll collaborate with tax professionals, ensure confidentiality of client information, and build a foundation for growth into tax preparation or office leadership through training and mentorship. This is an in-person role.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

MS Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block, Inc. in The Dalles, Oregon seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer phones, schedule appointments, and support daily office operations.

You'll collaborate with tax professionals, ensure confidentiality of client information, and build a foundation for growth into tax preparation or office leadership through training and mentorship. This is an in-person role.