Seasonal Front Desk & Client Service Pro - In Person

H&R Block; Portland (OR); In loco; USD 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

H&R Block in Portland, OR is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage client scheduling, support daily office operations, and work alongside a team of tax professionals.

With training and support, this role can be a stepping stone into tax preparation or office leadership. This role is in-person and not remote, requiring availability to cover evenings and weekends during tax season, while maintaining a

Competenze

• Experience in a fast-paced, client-centric environment preferred.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Interpersonal skills

Communication skills

Multitasking

Detail oriented

MS Office/Teams

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block in Portland, OR is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage client scheduling, support daily office operations, and work alongside a team of tax professionals.

With training and support, this role can be a stepping stone into tax preparation or office leadership. This role is in-person and not remote, requiring availability to cover evenings and weekends during tax season, while maintaining a