Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Canby (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

H&R Block, Inc. in Oregon is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations.

This in-person role offers training and potential growth into tax preparation or office leadership. You will collaborate with tax professionals, handle sensitive information with discretion, and help maintain a professional, welcoming client experience during tax season by assisting with documentation and overall

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Oregon is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations.

This in-person role offers training and potential growth into tax preparation or office leadership. You will collaborate with tax professionals, handle sensitive information with discretion, and help maintain a professional, welcoming client experience during tax season by assisting with documentation and overall