Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; White City (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. in White City, OR is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role manages scheduling, checks in clients, and supports daily operations with tax professionals.

You will greet clients, answer calls, coordinate appointments, and keep the front desk organized while handling confidential information. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service and teamwork.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Fast-paced environment

Client-centric

Interpersonal skills

Multitasking

Detail-oriented

Microsoft Office

Teams

Scheduling systems

Evenings & weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block, Inc. in White City, OR is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role manages scheduling, checks in clients, and supports daily operations with tax professionals.

You will greet clients, answer calls, coordinate appointments, and keep the front desk organized while handling confidential information. Evening and weekend availability during tax season is required.