Seasonal In-Office Client Service Pro | Receptionist

H&R Block, Inc.; Gadsden (AL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a tax office environment in Gadsden, AL.

This in-person role offers training and potential growth into tax preparation or office leadership. You will schedule appointments, match clients with tax professionals, handle check-in and document intake, and collaborate with teammates to ensure a smooth, professional client experience while

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in office tasks.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and be the welcoming face of the office.
• Answer phone calls, schedule appointments, and match clients with tax pros.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized office for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client-focused service

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a tax office environment in Gadsden, AL.

This in-person role offers training and potential growth into tax preparation or office leadership. You will schedule appointments, match clients with tax professionals, handle check-in and document intake, and collaborate with teammates to ensure a smooth, professional client experience while