Seasonal Front Office Coordinator: Client Experience Lead

Jackson Hewitt Tax Service Inc.; Navarre (OH); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Flexible schedule

Health benefits: Teladoc

Job summary

Jackson Hewitt Tax Service Inc. is seeking organized, dependable Front Office Coordinators for seasonal roles. You will welcome clients, manage appointments, follow up on documents, and support tax preparers to keep the office running smoothly.

Ideal candidates are self-motivated, with strong communication and multitasking skills, and willing to work part-time or full-time seasonal shifts. Training is provided and bonuses may be available.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable, professional, and able to work independently or in a team.
• Must be at least 18 years old.

Responsibilities

• Welcome clients and manage appointments.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers and coordinate daily office operations.

Skills

Customer service

Office coordination

Communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Jackson Hewitt Tax Service Inc. is seeking organized, dependable Front Office Coordinators for seasonal roles. You will welcome clients, manage appointments, follow up on documents, and support tax preparers to keep the office running smoothly.

Ideal candidates are self-motivated, with strong communication and multitasking skills, and willing to work part-time or full-time seasonal shifts. Training is provided and bonuses may be available.