Seasonal Front Office Coordinator: Client Experience

Jackson Hewitt; Siloam Springs (AR); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt seeks a Seasonal Front Office Coordinator to keep the office running smoothly and deliver an exceptional client experience. You will greet clients, manage appointments, collect documents, and support tax preparers during peak season.

Ideal candidates are organized, dependable, and self-motivated, with strong communication and multitasking skills, capable of prioritizing tasks in a busy environment. Flexible part-time or full-time seasonal shifts are available.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.

Responsibilities

• Welcome clients and manage check-in in a friendly, professional manner.
• Schedule and coordinate appointments and reminders.
• Follow up on outstanding documents and incomplete tax returns.
• Support tax preparers and help coordinate daily office operations.

Skills

Customer service

Office coordination

Multitasking

Communication

Age 18+

Job description

Jackson Hewitt seeks a Seasonal Front Office Coordinator to keep the office running smoothly and deliver an exceptional client experience. You will greet clients, manage appointments, collect documents, and support tax preparers during peak season.

Ideal candidates are organized, dependable, and self-motivated, with strong communication and multitasking skills, capable of prioritizing tasks in a busy environment. Flexible part-time or full-time seasonal shifts are available.