Seasonal Front Office & Client Experience Lead

Jackson Hewitt; Florida; On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt is seeking organized, dependable Seasonal Front Office Coordinators to join our team. You will welcome clients, manage appointments, and support tax preparers to keep the office running smoothly.

We offer hands-on training and ongoing support, with opportunities to return each tax season. Ideal candidates are self-motivated, with strong communication and organization skills, and comfortable working independently or in a team.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable, professional, and comfortable working independently and as part of a team.

Responsibilities

• Welcome clients and assist with check-in.
• Manage appointments and coordinate daily office operations.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers and staff to keep the office running smoothly.
• Ensure a productive, client-focused front-office environment.

Skills

Customer service

Office coordination

Communication

Organization

Multitasking

Initiative

Appointment flow

Attention to detail

Independent work

Teamwork

Job description

Jackson Hewitt is seeking organized, dependable Seasonal Front Office Coordinators to join our team. You will welcome clients, manage appointments, and support tax preparers to keep the office running smoothly.

We offer hands-on training and ongoing support, with opportunities to return each tax season. Ideal candidates are self-motivated, with strong communication and organization skills, and comfortable working independently or in a team.